Lesson Plan
Catholic Charities

Telephone Skills

For Teachers 7th - 12th
The challenge in telephone conversations is that speakers and listeners cannot rely on body language to communicate. This 31-page packet includes a curriculum guide, lesson plans, assessments, and resource lists designed to help...
Lesson Plan
Curated OER

Telephone Skills: Role Plays

For Teachers 7th - 9th
Learners engage in a meaningful role play. ESL students develop their telephone skills by participating in a variety of role play scenarios which are imbedded in this plan.
Lesson Plan
Perkins School for the Blind

Conversation Skills

For Teachers 1st - 12th
It is so important for learners with multiple disabilities to learn how to communicate for both social and functional reasons. Each child will choose a topic from the list and generate five questions related to that topic. They'll split...
Interactive
Curated OER

English Vocabulary Skills: AWL Sublist 8 - Exercise 5 B

For Students 9th - 12th
In this online interactive English vocabulary skills worksheet, high schoolers answer 10 matching questions which require them to fill in the blanks in 10 sentences. Students may submit their answers to be scored.
Interactive
Curated OER

English Vocabulary Skills: AWL Sublist 10 - Exercise 3b

For Students 9th - 12th
For this online interactive English vocabulary skills worksheet, students answer 10 matching questions which require them to fill in the blanks in 10 sentences. Students may submit their answers to be scored.
Lesson Plan
Texas Education Agency (TEA)

Professional Communications in Business

For Teachers 11th - 12th
Leave a message after the beep! Using the fun resource, pupils brush up on their communication skills by practicing taking and receiving phone messages. Additionally, they recreate an interoffice memo and create a meeting agenda to...
Lesson Plan
Curated OER

Yakety-Yak

For Teachers 4th - 5th
Do talk back! The transcript of one side of a telephone conversation launches a study of dialogue. Class members imagine the response of the speaker on the other side of the conversation and record these responses on the provided...
Worksheet
Curated OER

Telephoning Problems Challenge Board Game

For Students 7th - 10th
In this communication worksheet, students participate in a board game that involves twenty-seven steps of how to carry on a telephone conversation with another person.
Lesson Plan
Curated OER

Telephone Communication

For Teachers 11th - 12th
Students role-play telephone conversations. They view a video of a telephone conversation and discuss the vocabulary used during the conversation. They practice conversations and substitute responses.
Lesson Plan
Curated OER

Telephone Messages

For Teachers 6th - 10th
Learners practice having telephone conversations. They create their own phone message after practicing with each other. They also identify the different parts of a telephone.
Lesson Plan
Curated OER

Interpersonal Communications: Customer Service

For Teachers 9th - 12th
High schoolers, who may soon be entering the workplace, read and discuss a case study in which a business service representative has an unpleasant confrontation with a customer that results in a lost sale. Groups review three questions...
Lesson Plan
Story Corps

The Power of Active Listening

For Teachers 9th - 12th Standards
Listen up! The game of Telephone launches a study of active listening. Class members watch a short video that demonstrates active listening and tips on practicing active listening. Pairs then interview each other and practice their...
Lesson Plan
Scholastic

Dear Miss Breed

For Teachers 4th - 12th Standards
This compelling plan based on the letters in the book Dear Miss Breed engages readers in learning what it was like for Japanese Americans following the attacks at Pearl Harbor. After reading the letters, young scholars will...
Lesson Plan
Curated OER

Teaching Telephone English for Business ESP English Classes

For Teachers 7th - 12th
Students practice the practical skill of telephone communication. They perform a series of role plays to give them practical experience in the proper way to speak and respond while on the telephone.
Worksheet
Curated OER

Today’s Telephone

For Students 4th
Does your class know the history behind today's telephone? They will after reading a very interesting one-page informational passage. They'll learn all about the way phones have progressed to the amazing devices they've become as they...
Lesson Plan
Curated OER

ADULT ESOL LESSON PLAN--Effective Telephone Communication

For Teachers Higher Ed
Students identify and incorporate how to use a telephone book, a calling card and analyze their telephone bill and pay their telephone bill while reviewing the vocabulary list on the board. In addition, basic utilities are covered in...
Lesson Plan
Curated OER

ESOL: Effective Telephone Communication

For Teachers 10th - 12th
Students study ways to communicate via a telephone. They discuss and define what an emergency is and how to use 911 for emergency situations. They role-play conversations subsituting various emergency situations and take turns playing...
Lesson Plan
Curated OER

The Social Skill of Communication

For Teachers 5th
Fifth graders explore communication by analyzing manners. In this social skills activity, 5th graders review the different forms of communication and how to present yourself in a phone conversation, face to face meeting, e-mail, etc....
Lesson Plan
Curated OER

Adult ESOL Lesson Plan - Effective Telephone Communication

For Teachers Higher Ed
Students examine and practice the ability to use basic residential telephones. They practice specific phrases and vocabulary terms to assist them with this task. In addition, they practice writing down each other's phone numbers.
Lesson Plan
Curated OER

Making Plans: A Line-up Role-play

For Teachers K - 2nd
Pupils engage in a role-playing activity that focuses on conversation skills when using the telephone. They practice being one of two groups, callers and receivers, for the purpose of making plans with each other. There is a dialog page...
Lesson Plan
Curated OER

ESOL Competencies: Telephone Communication

For Teachers Higher Ed
Help, there's an emergency! Adult English language learners need to know how to express concern and call for help in an emergency. Provide them with this comprehensive list of vocabulary and lead them through the exercises given....
Unit Plan
Curated OER

Beginning Daily Activities Unit

For Students 3rd - 5th Standards
Begin each day with a warm-up that has ELLs focusing their minds on a skill that will be taught that day. Focusing on verbs, each daily lesson reinforces study and self-management skills, helps learners become proficient in working with...
Lesson Plan
Curated OER

Telephone Skills - knowing whether to stay on the line or leave a message

For Teachers 9th - 12th
Learners listen to a tape of a dialogue of a call to a workplace to determine whether to stay on the line or leave a message. They also practice short dialogues.
Lesson Plan
Houghton Mifflin Harcourt

Alexander Graham Bell

For Teachers 3rd - 6th
Study the features of nonfiction text with a set of comprehension and analysis materials. Readers learn about Alexander Graham Bell with questions about the text, writing prompts, and proofreading activities.

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